MyDocs – Data Privacy and Security

When I upload transcripts into MyDocs, how is the information used?

We store source documents (images or PDFs) and the resulting reports (data) on our servers, so that authenticated employees of your organization can access them for reviewing, editing and downloading/importing. In order to organize such access, we also store emails and names (but not the passwords) of users themselves.

Depending on the service requested we perform a set of processes with the document which may include optical recognition, translation, and systemization of the data. We partner with certified and trusted digital infrastructure companies in order to perform parts of these stages. You can find the full list of our partners in §4. When And With Whom Do We Share Your Personal Information? of our Privacy Policy.

Can I delete data uploaded for my institution?

Yes, you can request the deletion of any of your data at any time by contacting us at privacy@mydocs.global. Please describe your request with sufficient details.

Should I remove personal identifiable information from the transcripts before uploading?

Usually, we use such information (such as students’ names) to make the results easily identifiable and searchable in our database.

If data processing policies of your organization do not allow you to send documents with personal identifiable information anywhere outside your organization, we can process them even with that data being removed from the source documents. In such cases, you will be requested to provide additional identification numbers (such as your organization's internal document reference number) for the results being matched with the source documents.

Do you have a general privacy policy?

Yes, our privacy policy is published at https://mydocs.global/privacy.

How is personal identifiable information used?

There are two types of personal identifiable information we use. First is a user's personal information. Second is personal information of students from the transcripts uploaded.

We use user’s personal information to provide secure access to our products and services, and to be sure they are properly authenticated.

We use personal information from transcripts to return them to your organization as a part of results and to make the processed documents searchable within our database.

When I upload transcripts into MyDocs, how is the information used?

We store source documents (images or PDFs) and the resulting reports (data) on our servers, so that authenticated employees of your organization can access them for reviewing, editing and downloading/importing. In order to organize such access, we also store emails and names (but not the passwords) of users themselves.

Depending on the service requested we perform a set of processes with the document which may include optical recognition, translation, and systemization of the data. We partner with certified and trusted digital infrastructure companies in order to perform parts of these stages. You can find the full list of our partners in §4. When And With Whom Do We Share Your Personal Information? of our Privacy Policy.

Can I delete data uploaded for my institution?

Yes, you can request the deletion of any of your data at any time by contacting us at privacy@mydocs.global. Please describe your request with sufficient details.

Should I remove personal identifiable information from the transcripts before uploading?

Usually, we use such information (such as students’ names) to make the results easily identifiable and searchable in our database.

If data processing policies of your organization do not allow you to send documents with personal identifiable information anywhere outside your organization, we can process them even with that data being removed from the source documents. In such cases, you will be requested to provide additional identification numbers (such as your organization's internal document reference number) for the results being matched with the source documents.

Do you have a general privacy policy?

Yes, our privacy policy is published at https://mydocs.global/privacy.

How is personal identifiable information used?

There are two types of personal identifiable information we use. First is a user's personal information. Second is personal information of students from the transcripts uploaded.

We use user’s personal information to provide secure access to our products and services, and to be sure they are properly authenticated.

We use personal information from transcripts to return them to your organization as a part of results and to make the processed documents searchable within our database.

When I upload transcripts into MyDocs, how is the information used?

We store source documents (images or PDFs) and the resulting reports (data) on our servers, so that authenticated employees of your organization can access them for reviewing, editing and downloading/importing. In order to organize such access, we also store emails and names (but not the passwords) of users themselves.

Depending on the service requested we perform a set of processes with the document which may include optical recognition, translation, and systemization of the data. We partner with certified and trusted digital infrastructure companies in order to perform parts of these stages. You can find the full list of our partners in §4. When And With Whom Do We Share Your Personal Information? of our Privacy Policy.

Can I delete data uploaded for my institution?

Yes, you can request the deletion of any of your data at any time by contacting us at privacy@mydocs.global. Please describe your request with sufficient details.

Should I remove personal identifiable information from the transcripts before uploading?

Usually, we use such information (such as students’ names) to make the results easily identifiable and searchable in our database.

If data processing policies of your organization do not allow you to send documents with personal identifiable information anywhere outside your organization, we can process them even with that data being removed from the source documents. In such cases, you will be requested to provide additional identification numbers (such as your organization's internal document reference number) for the results being matched with the source documents.

Do you have a general privacy policy?

Yes, our privacy policy is published at https://mydocs.global/privacy.

How is personal identifiable information used?

There are two types of personal identifiable information we use. First is a user's personal information. Second is personal information of students from the transcripts uploaded.

We use user’s personal information to provide secure access to our products and services, and to be sure they are properly authenticated.

We use personal information from transcripts to return them to your organization as a part of results and to make the processed documents searchable within our database.

When I upload transcripts into MyDocs, how is the information used?

We store source documents (images or PDFs) and the resulting reports (data) on our servers, so that authenticated employees of your organization can access them for reviewing, editing and downloading/importing. In order to organize such access, we also store emails and names (but not the passwords) of users themselves.

Depending on the service requested we perform a set of processes with the document which may include optical recognition, translation, and systemization of the data. We partner with certified and trusted digital infrastructure companies in order to perform parts of these stages. You can find the full list of our partners in §4. When And With Whom Do We Share Your Personal Information? of our Privacy Policy.

Can I delete data uploaded for my institution?

Yes, you can request the deletion of any of your data at any time by contacting us at privacy@mydocs.global. Please describe your request with sufficient details.

Should I remove personal identifiable information from the transcripts before uploading?

Usually, we use such information (such as students’ names) to make the results easily identifiable and searchable in our database.

If data processing policies of your organization do not allow you to send documents with personal identifiable information anywhere outside your organization, we can process them even with that data being removed from the source documents. In such cases, you will be requested to provide additional identification numbers (such as your organization's internal document reference number) for the results being matched with the source documents.

Do you have a general privacy policy?

Yes, our privacy policy is published at https://mydocs.global/privacy.

How is personal identifiable information used?

There are two types of personal identifiable information we use. First is a user's personal information. Second is personal information of students from the transcripts uploaded.

We use user’s personal information to provide secure access to our products and services, and to be sure they are properly authenticated.

We use personal information from transcripts to return them to your organization as a part of results and to make the processed documents searchable within our database.